• At KOSU! All our orders are made-to-order, therefore, we can only issue full refunds in the case of misprinted, lost or damaged items.

    Please check over the size guide carefully and select the correct sizing for your garment before purchasing.

    In the case of incorrect sizing - unfortunately we are currently unable to swap items for a different size. We are also unable to issue a refund when looking to return an item due to the incorrect sizing. 

    Why is this?

    To maintain our ambitions as a fully sustainable company we want to minimise any excess waste or unwanted stock. As we grow as a business as like all things, we will be able to become more accommodating to changes such as swapping sizing. However, as we are a small independent company we want to ensure we maintain our sustainability. 

    For any questions or queries please contact - speakup@kosu.co.uk